Homeowners' pick for appliance repair across the West
Smell Gas Near the Stove? Do These Things, in This Order
If you smell rotten eggs in the kitchen, shut off every stove knob, open a window and a door, get everyone out of the room, then call your gas utility's emergency line from outside. That smell means gas until proven otherwise. It might be faint, or it might hit you at the front door. Either way the response is the same, and it doesn't require panic. Here's the order.
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Written by the Atlas Appliance Service service team and checked by our field technicians
Do these things first, in this order
1. Stop and sniff. A rotten-egg or sulfur smell means gas. Trust your nose. 2. Turn off every stove knob. Check that no burner is sitting open and unlit. 3. Open windows and a door. Let air move through the room. 4. Get people and pets out of the kitchen. If the smell is strong, get everyone outside. 5. Once you are outside or in clear air, call your gas utility's emergency line. That number is on your bill. 6. Wait outside until someone tells you it's safe. A faint whiff right after lighting a burner is normal. A smell that lingers, or shows up with nothing running, is not.
What not to do
Don't flip light switches on or off, don't unplug anything, and leave the garage door opener alone. A small spark is all it takes in a room with gas in it. Skip the phone calls from inside. Cell phones and landlines can spark. Step outside first. No candles, no matches, no lighters, not even to test a burner. Don't try to tighten a fitting or trace the line yourself. Gas connections need proper tools and a leak test. And don't run the exhaust fan to clear the air. The fan motor is another spark source. Windows and doors do the job safer.
When to leave the house entirely
Leave right away if the smell is strong, if it has spread past the kitchen, or if you hear hissing near the stove or wall. Leave if anyone feels dizzy, nauseous, or has a headache that started indoors. Leave if the smell is there when every appliance is off. Walk out. Don't stop to shut off the main gas valve unless it's outside and you already know where it is and how it works. Getting distance matters more than shutting anything down. Once you're a safe distance away, across the street or farther, call the utility. They come out for this, and they come out quickly.
Utility first, then us
Your gas utility handles the line coming into your home, the meter, and confirming whether gas is escaping. They'll test, and they may shut off service or red-tag the range. That's their call and it's the right one. We handle the appliance side. Once the utility says the supply is fine and the problem is at the range or oven, that's our work. Common appliance-side causes include a worn burner valve, a bad safety valve on an oven, a cracked igniter that lets gas flow before it lights, or a loose connector behind the range. Call us and describe what the utility told you.
After the leak is handled
If a burner has been lighting slow or with a small pop, mention it. Delayed ignition means gas is pooling before it catches. That's a repair, not a quirk. Yellow or orange burner flames instead of steady blue are worth a look too. So is soot on the bottom of pots. Out here, ranges move a lot. Remodels, new floors, hard water damage under the kitchen. A range that got pulled out and pushed back can stress the flex connector. We work across Idaho and ten neighboring states. Tell us what you smelled, when, and what the utility found. us.
Smell Gas Near the Stove? Do These Things, in This Order — fast answers
Natural gas has no smell, so what am I smelling?
Utilities add a chemical called mercaptan on purpose. It smells like rotten eggs or sulfur so leaks get noticed. That odor is your warning system doing its job.
Is a small gas smell when I light a burner normal?
A brief whiff as the burner catches is common. If it lingers more than a few seconds, or you smell gas with everything off, treat it as a leak and step outside.
Will the gas company fix my stove?
Usually no. They check the supply line and meter, and they'll shut off or tag an unsafe appliance. Repairing the range itself is separate work. Call us once they've cleared the supply.
How it works
- Step 1
Tell us the symptom
Call us or fill out the form and describe what you hear, smell, or see. A noise, a leak, an error code, the smell of something burning. Small details help us load the right parts on the van before we head out.
- Step 2
We come look
A technician comes to your home and tests the machine instead of guessing at it. You'll hear what failed, what the fix takes, and what we'd do if this were our own kitchen.
- Step 3
Repair and check
A lot of parts ride with us, so common failures get handled on the same visit. Harder parts we order in. Then we run the appliance through a cycle and make sure the problem is actually gone.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Western conditions, plainlyHard well water scales up dishwasher jets and water heater lines. Summer heat leans on refrigerator compressors. Cold garages freeze washer valves in winter. We see those patterns weekly, so we check for them before chasing something exotic.
- Brand independentWe aren't tied to any manufacturer. That means we work on the mixed lineup most homes actually have: one brand of range, another brand of laundry, a fridge somebody bought used. Same technician, same visit.
- Steady, not rushedRushing is how a diagnosis goes wrong. We take the time to pull the panel, test the part, and read the board. And if a repair doesn't make sense for the age of the machine, we'll say so out loud.
- Straight schedulingYou get a real appointment window and a heads-up when the technician is on the way. Rural addresses and long mountain driveways are normal for us. Tell us about the gate or the gravel and we'll plan for it.
- All major brands, gas & electricIndependent service on Whirlpool, LG, Samsung, GE, Maytag, Bosch, KitchenAid and the rest.
- Straight answersSome machines aren't worth the part, and we say so before you spend anything.
About this guide
Checked everything on the list and it still acts up?
Report what you saw during the checks and we handle the rest. A minute to book.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
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