Ice cream going soft in the freezer is usually the first clue. Then the milk turns before its date. A refrigerator can fail slowly like that, or it can quit all at once and leave a puddle under the crisper drawer. Common causes: a frosted-over evaporator coil, a tired condenser fan, a defrost thermostat that stopped cycling, or a door gasket that no longer seals. We repair all major brands in Federal Way homes and carry common parts on the van. Tell us what the freezer is doing when you call us.
Taking calls until 5:00 PM MT

We cover 98003, 98023, 98001, and 98002 here in Federal Way, plus quick runs to Auburn, Kent, Des Moines, and SeaTac.
A closed refrigerator holds safe temperatures about four hours; a full freezer holds roughly a day or two. Keep doors shut, group items together, and move anything critical to a cooler with ice. Toss items that climb above 40 degrees for hours.
Yes. Built-ins, counter-depth models, French door units, side-by-sides, top and bottom freezers, and standalone freezers all come across our bench. Access differs on each, so tell us the style and rough age when you call us so we arrive prepared.
Depends on the failure. A fan motor, gasket, thermostat, or defrost part on a solid cabinet is usually sensible. Sealed-system compressor work on a very old unit is a bigger conversation. We tell you what we found and let you decide.
Frost usually means moisture is getting in or the defrost cycle stopped working. A torn gasket, a door left ajar, a failed defrost heater, or a bad thermostat all cause it. Chipping the ice out only buys a little time.
Call us and we'll give you the next open window instead of a vague promise. Mornings fill first. We route Federal Way calls together with Auburn and Kent, so if you're flexible on the day, we can often work you in sooner.
Call us or fill out the form. Describe what you hear, smell, or see. Noise, leak, error code, smell of burning. Small details help us load the right parts on the van.
A technician arrives at your home and tests the machine instead of guessing. You hear what failed, what it takes to fix, and what we'd do if it were our own kitchen.
Many parts ride with us, so common failures get handled the same visit. Harder parts we order. Then we run the appliance through a cycle and confirm the problem is actually gone.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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